Lakes DHB’s Transport Service changed provider on 5 October for the Rotorua centric provision of the service.
Aroha Mai Cancer Support Services will be providing the transport service for the Rotorua district, which is mainly concerned with transport needs for renal dialysis, trips to Hamilton, Waikato, Auckland and Tauranga as well as increased coverage for the Reporoa and Kaingaroa Forest Village area of the Lakes district.
Patients wanting to use the service can continue contacting Lakes DHB’s National Travel Assistance staff on 0800 768 537 to book transport into specialist health services.
Aroha Mai Cancer Support Services requires bookings for transport at least 24 hours in advance of the actual transport so please keep this in mind when scheduling transport. New renal dialysis clients who need transport support will be referred to NTA by the renal dialysis unit.
If you have questions or concerns, please contact NTA at 0800 768 537 or email NTA@lakesdhb.govt.nz.