Te Whatu Ora has asked Pinnacle to provide all network practice contact details to contact you directly to discuss participating in the national roll out of the Primary Care Resilience Tool (PCRT) in your practice.
We want to ensure we have practice consent to do this. Please email Veronique Gibbons, Pinnacle senior project manager, by Friday 17 November stating your nominated email address and practice name. Pinnacle will enter this onto the spreadsheet provide by Te Whatu Ora for the purposes of this PCRT roll-out and return it to Te Whatu Ora.
Participation is optional, and while Pinnacle understands the concept of the PCRT, we have asked for additional clarification on the utility, regional governance and escalations.
PCRT is an operating platform for primary and community care providers which is supported by Te Whatu Ora.
The PCRT initially launched in the Northern Region (across Auckland) to support COVID-19 emergency response operations. Subsequently it has been utilised within business-as-usual operations to support winter planning and preparedness as well as emergency responses such as the Auckland Anniversary Floods and Cyclone Gabrielle.
The PCRT is now being made available to all parts of Aotearoa to support the system through localised ways of working. The tool asks a small number of questions relating to overall provider status, workforce and resource supply issues using a traffic light system. There are also questions about appointment wait times, staffing levels and any other issues.
Te Whatu Ora contacted Pinnacle to provide them with email addresses for practices. This nominated email address will be used to set up your practice onto PCRT.
Te Whatu Ora need at least one email address per practice.
Pinnacle want to ensure practices are aware of this (and consent to this) by proving the right email for your practice from the get-go.
Once set up, your practice’s nominated email address(es) will receive an automated email, with a link to the PCRT and a temporary password. This will enable you to log into the PCRT.
Please email Veronique Gibbons, Pinnacle senior project manager, by Friday 17 November; stating your nominated email address along with your practice name. Veronique will enter this onto the spreadsheet provide by Te Whatu Ora for the purposes of this PCRT roll-out and return this to Te Whatu Ora.
You need to be aware that data you enter into the PCRT will be visible to other users within the platform (it is not public-facing). Te Whatu Ora stresses not to provide NHI or individualised data. They state data provided will not be used for monitoring and evaluation of individual practices or provider groups. More information is available in the PCRT operating framework and user guide for GP practices attached, linked above.
If you have any questions about the PCRT, please contact email@example.com and the Te Whatu Ora team will respond directly to you.