Plans and resources developed by Pinnacle to support practices during COVID-19 are all available for download in the files and links section below.
This plan outlines the MOH pandemic response levels alongside the way general practice will manage high risk patients, low risk patients and COVID-19 testing.
The aim of green, amber and red streaming is to manage patients as they flow through our services in a way that keeps patients and staff safe, with infection control restrictions and service provision that relates to the probabilty of exposure to infection.
The decision to return, or stay away from work, is one that needs to be made between the employee and the employer.
Occupational health and safety decisions of a workplace are a specialist service. If as a GP you are asked to fulfil that role, you need to be clear about the level of training you have, and you are within your rights to say this is a specialised skill that you cannot perform.
This resource is intended to help guide you and your patient in coming to a joint understanding of risks. A sample "COVID-19 medical certificate" is also provided.
Print out our flow chart for quick reference when doing phone triage or follow up and the associated phone triage scoring systems and red flags guide.
Following the first meeting on practice sustainability we put together a quick guide: COVID-19 practice sustainability guidance.
This document gives ideas for nurse and primary care assistant activities that could be considered during COVID-19 lockdown period and beyond. It not a finite list and usual practice process must also be considered, along with availability of certain team roles.
We've also put together some ideas for the activities for the reception and admin teams.
The clinical assessment table can be used to decide on management of patients at follow up.
Be aware that while the prevalence of COVID-19 is very low, it is important not to miss patients who are deteriorating in the community. Please make sure you are 'safety netting' all patients and recording the advice you give.
Use this checklist to identify, develop and implement business continuity steps for general practices during L3 and L4 pandemic phases.
Guidance for how to manage COVID-19 in the community can be found on the Midland Regional Community HealthPathways website.
Helpful assessment and management guidelines have also been shared by Prof Dee Mangin, based on her extensive experience of community COVID-19 in Ontario Canada.