Pinnacle's new practice systems support service is live
In April we communicated we were changing our organisational support structure, shifting towards a support desk function for the practice network.
We’re excited to launch the new practice system support service, which went live this month, as the first point of contact for the network, serving as subject matter experts in various general practice business processes, and supporting practices with new initiatives.
We recruited strong capability within the team to provide a broad range of operational skills, knowledge and experience to provide you innovative business support.
Practice systems support
Our practice systems support team is committed to supporting you - our network practices. Providing fast and effective virtual support, and as subject matter experts for a range of general practice business process and tools, this team will be your first point of contact for:
- support with queries
- support with the implementation of new initiatives
- diagnosing and troubleshooting indici and MedTech PMS problems, with corrective solution guidance where possible.
Office hours are Monday to Friday, 8.00am to 4.30pm.
How to get in touch
The practice systems support team, Samatha Mukkapati and Moira Hubbard, can be contacted by the below email and phone number. To ensure nothing gets missed, please don't email them directly.
Practice systems support team
practice.support@pinnacle.health.nz
07 838 5983
It’s great to finish 2020 on a high thanks to the hard work of our B4 School Check nurses. Your efforts have helped ensure children are receiving their B4SCs on time and this couldn't happen without you all, it’s a real team effort.
Read moreOffering community-based support for children aged up to 16 years old, the new Tui Ora community paediatric nurse can help whānau dealing with a variety of health challenges. This new service gives priority to those aged under five years old and those who are Māori or Pasifika, with a primary care focus providing nonacute community based care. GPs can refer via referral form.
Read moreThis service is designed to ensure low acuity presentations to Taranaki Base Hospital are actively redirected back to primary care.
View detailsThe Foundation programme represents a collection of legislative, regulatory and clinical requirements for all general practices in Aotearoa New Zealand.