The Health Quality & Safety Commission's new Healing, learning and improving from harm: National adverse events policy 2023 | Te whakaora, te ako me te whakapai ake i te kino: Te kaupapa here ā-motu mō ngā mahi tūkino 2023 has been released ahead of implementation effective from 1 July 2023.
The aim of the policy is to improve consumer and health care worker safety by supporting organisations to heal, learn and improve following harm that occurs in health and disability services.
The policy was developed during 2022 and involved a Commission-led co-design process with a national working rōpū that included health and disability sector representatives from across the country. Feedback from these groups was incorporated into the policy along with input from a wider sector including the Commission’s Board, Te Rōpū Māori (the Commission’s Māori advisory board) and the national Consumer Advisory Group. A critical analysis was also undertaken to ensure the Commission’s commitment to Te Tiriti was captured and mātauranga Māori included.
The Commission will undertake a national roadshow from March 2023 to familiarise providers with the policy and guide the development of support resources.
Read the new policy document here, in English and te reo Māori.
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