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Resources » Community Strength and Balance Waikato referral information

Community Strength and Balance Waikato referral information

Published: 15/06/2026 | 3 files

The Waikato Strength and Balance service supports older adults to improve strength, balance and confidence, reducing falls risk and supporting independence. Services include community-based Strength and Balance classes and in-home physiotherapy for those unable to attend classes. This is a referral-only, non-claimable service.

Further updates on referral processes will be shared as they become available.

Updated referral guidance (2026)

BPAC eReferrals are no longer available

Referrals must now be made through alternative pathways outlined below.

How to refer

Option 1: Community physiotherapy (recommended) refer via community physiotherapy services.

All referrals are triaged and patients are directed to either:

  • in-home physiotherapy, or
  • community classes.

Option 2: Direct referral form. Send the completed Strength and Balance referral form to: WK-CRC@TeWhatuOra.govt.nz.
Referrals are triaged and forwarded to Community Physiotherapy.

Service pathways

In-home service:

  • for patients (generally 70+) who are frail or unable to attend classes
  • delivered by physiotherapists
  • may involve a waiting list.

Community classes:

  • for patients able to attend group programmes
  • focus on strength, balance and confidence.
Who to refer

Consider referral for patients who:

  • have fallen or are at risk of falling
  • are worried about falling
  • have reduced activity due to balance concerns
  • show reduced strength or mobility.

Eligibility:

  • 65+ years (or 50–64 with increased risk)
  • living in Waikato
  • able to participate (for community classes).
Linking patients to classes

Strong and Stable coordinators can:

  • help match patients to suitable classes
  • advise on level, location and availability.

Contacts:

  • Steph McLennan – 027 419 0068.
  • Kasha – 027 227 9151.
Practice support
  • Informal referrals (including email) are accepted.
  • Providers will contact patients directly.
  • Support available to match patients to appropriate services. 
  • Education sessions for practice teams are available on request.
Costs

Community classes usually cost $2–$10 per session.

FILES AND LINKS
Download: Strength and Balance referral form
pdf | 431 KB
Download: Hamilton class list
pdf | 309 KB
Download: Waikato class list
pdf | 283 KB
Tags:
Musculoskeletal
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