In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector.
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A reference for practices considering a new practice management system (PMS) and/or provider.
On average, 18-25 per cent of most practice's patients ringing the practice in the morning fail to get through. The Patient Access Centre reduces this to 3.5 per cent by ensuring more people are on the phone at times of peak demand.
A guide to using PHO reports to communicate with patients in bulk.