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Resources » Creating welcoming and inclusive spaces for rainbow whānau

Creating welcoming and inclusive spaces for rainbow whānau

Published: 27/03/2023 | 2 files | 15 links | Website

All health providers have a duty to deliver services that are respectful of all people. Central to this care is respect of the patient’s privacy, gender identity and expression. We've pulled together a variety of resources to help practices create welcoming and inclusive spaces for the rainbow community.

 

Pride in Health - Rainbow health 101

Providing more inclusive care for the Rainbow Community starts with the first points of contact to your practice–your website, your waiting room, your enrolment forms, and every staff member a patient encounters.  Do the mahi and make sure your practice and your staff are well trained to provide inclusive and accessible care to our LGBTQIA+ whānau.

Don’t make assumptions–you can’t tell someone is gay or trans just by looking at them and you also cannot assume you know their gender or pronouns either.  You must be comfortable asking questions!

Ask questions respectfully and for information and clarification purposes but don’t rely on your patients to educate you.  You should be doing that yourself (and that’s where Pride in Health can help).

If you’ve met one rainbow patient you’ve met…one rainbow patient. Don’t assume that everyone thinks, feels, looks, or acts the same way.

Don’t confuse sexual orientation with gender identity. The former refers to the types (gender/sex) of people someone is attracted to or wants to have sexual relationships with. The latter refers to how a person identifies and experiences their own gender.

Gender Minorities Aotearoa: Information on gender-affirming healthcare in Aotearoa

Gender Minorities Aotearoa is a nationwide transgender organisation. It is run by and for transgender people; including binary and non-binary, intersex, and irawhiti takatāpui. They support transgender people of all ages, cultures, and backgrounds, and provide one-to-one peer support and information nationwide. Visit their website for information on gender-affirming healthcare in Aotearoa including gender affirming hormone treatment, initiating treatment and guidelines, consent forms, doses and administration information and much more.

Te Ngākau Kahukura: webinar dealing with limitations of patient management software

Te Ngākau Kahukura works to make communities, environments and systems more safe and inclusive for rainbow people across Aotearoa. They host free webinars on a range of topics to do with rainbow wellbeing and inclusion. One of these includes an hour long webinar about dealing with the limitations of patient management software.

This webinar is for clinicians and people working in healthcare settings in Aotearoa who want to respect the self-determination and autonomy of trans and non-binary people when dealing with the limitations of patient management software.

This webinar is facilitated by Te Ngākau Kahukura with a presentation from Cassie Withey-Rila, an early career researcher at the University of Otago. Cassie did their Master of Public Health at the Department of Preventive and Social Medicine, exploring the positive experiences of transgender and gender diverse adults with their GPs in Aotearoa New Zealand. They currently serve on the Professional Association of Transgender Health Aotearoa (PATHA) Executive Committee.

You can read more and watch the recording here.

Transgender health

Transgender people have both general health needs (such as cancer, long term conditions, sexual health screening, influenza immunisations) and specific health needs that relate to their transition (such as hormone therapy and gender affirming surgery). It is important to note that not all transgender people choose to access gender affirming health care.

Transgender people are often overrepresented in poor physical and mental health outcomes. Few of these poor outcomes are caused by a transgender identity itself, but rather by discrimination from whānau, health services and those in wider society.

The distress caused by the mismatch of sex assigned at birth and gender identity (often termed gender dysphoria) can be effectively reduced when access to timely, gender-affirming health care is available. 

Intersex

Intersex is an umbrella term used to describe a range of natural variations in the human body; specifically a persons sex characteristics. These variations are seen by medical circles as "atypical", or not the norm. 

But with up to 40 different intersex variations possible and 2.3% of the population having one of these variations, perhaps it is, in fact, pretty normal!​

Sex characteristics can include everything from our hormones and chromosomes, to our internal and external anatomy. The variations of sex characteristics can be present at birth or may become evident in puberty or later in adulthood.

HealthPathways

The transgender health pathway (within 'Specific populations') in Community HealthPathways was published in 2021 and provides Te Manawa Taki specific help and support. In the 'further information for health professionals' section they also list additional resources.

DynaMed

Dynamed provides access to guidance on everything from bone density, and hair removal to hormone therapy and surgical interventions.

FILES AND LINKS
Visit: Gender-affirming healthcare
External | Te Ngakau Kahukura
Visit: Welcoming spaces: A quick-guide to becoming an inclusive care provider for our LGBTQIA+/ takatāpui community
External | Western Bay of Plenty PHO
Visit: Webinar recording - Human Interactions: Dealing with limitations of patient management software
External | Te Ngākau Kahukura
Visit: Intersex Aotearoa: an intersex-led non-profit organisation that provides affirmation, advocacy and referral for intersex people and their whānau
External | Intersex Aotearoa
Visit: Pride in Health: improving healthcare equity for people with diverse sexual orientations, gender identities and sex characteristics
External | Pride in Health
Visit: The Safe Zone Project: free online training
External | Safe Zone Project
Visit: Medical care of trans and gender diverse adults: educational resources, webinars, learning modules
External | Fenway Health
Download: Transgender health recommendation: Patient Management System identifiers (draft)
pdf | 273 KB
Download: Trans Allyship Confidence Kit from Transgender Victoria
pdf | 5.7 MB
Visit: Providing health services for transgender people
External | MOH
Visit: Guidelines for gender affirming health care
External | Professional Association for Transgender Health Aotearoa (PATTHA)
Visit: Supporting transgender and non-binary young people in general practice
External | NZ Doctor (log in required)
Visit: Supporting transgender people: Free online course
External | Gender Minorities Aotearoa
Visit: Guidelines for gender affirming healthcare for gender diverse and transgender children, young people and adults in Aotearoa, New Zealand
External | The New Zealand Medical Journal
Visit: Sexual health and relationship wellbeing for all
External | Sexual Health Quarters
Visit: Gender diversity support in Aotearoa New Zealand
External | Health Navigator
Visit: Combined Oral Contraceptive Pill (COCP) (with downloadable info sheet)
External | Sexual Health Quarters
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