To support general practices in strengthening their emergency preparedness and business continuity planning, we have compiled a range of practical resources, templates and learning opportunities.
These resources include guidance, national emergency management frameworks, and tools that can help practices assess risks, develop continuity plans, and maintain operations during disruptive events.
The majority of these resources are free and publicly available, unless noted otherwise, providing practical guidance and templates to support practices in developing or strengthening their business continuity plans.
A practical webinar featuring general practice leaders sharing lessons learned from recent disruptive events, with a focus on continuity and readiness.
Outlines the requirements for practices to maintain documented emergency and business continuity plans, including offsite accessibility, utility provider contact lists, and alternative premises arrangements. This provides a useful benchmark for accreditation alignment.
A practical, fillable template suitable for small to medium organisations that can be adapted for general practice use.
A step-by-step guide that complements the template and provides practical instructions on developing a plan.
Aotearoa New Zealand’s standard incident management framework, widely used across agencies. Useful when defining incident roles, activation processes, and communication structures within practices.
Provides an overview of Aotearoa New Zealand’s emergency management approach: Risk reduction, readiness, response, and recovery.
A free, self-paced online learning platform hosted by NEMA. Accessible via RealMe login and suitable for volunteers, community members, and professionals seeking foundational emergency management knowledge.
This workbook can be used as a structured guide to assess current readiness, complete a tailored business continuity plan, identify risks and critical functions, and document the arrangements needed to maintain safe operations during disruptions.
This workbook can also be found on our Planning for pandemics and emergencies resource page.
This self-assessment provides a quick snapshot of your practice’s emergency and business continuity readiness and is aligned to the Pinnacle business continuity planning guide. It is intended to support practical planning and continuous improvement. You'll find this resource in the 'Files and links' section below.
This checklist below outlines the minimum recommended emergency and continuity equipment to enable a practice to maintain safe clinical operations during short-term disruption of 24–72 hours. You'll find this resource in the 'Files and links' section below.
Short onsite workshops of 3-4 hours offered covering topics such as Coordinated Incident Management System (CIMS), Business continuity, Incident management team (IMT) training.
Cost: Workshops start from $138 per person for group of 10-20.
ResOrgs is an Aotearoa New Zealand-based resilience and risk consultancy that provides advisory, training, and capability-building services in crisis response, emergency management, including CIMS training and implementation, organisational resilience, and after-action reviews. Services include tailored training workshops, scenario exercises, resilience assessments, and support to develop or strengthen crisis and business continuity frameworks.
Cost: Pricing by proposal/quote.
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