From 1 October 2025, all Pinnacle practices can use the new Practice Portal — a secure, easy-to-use hub for claims, remittance reports, payment files, and sharing documents, designed to save time and give you clearer oversight.
What this means for your practice
Reminder – Access and files
Current data status
We look forward to welcoming your practice onto the portal on 1 October and will be in touch with practice nominated users directly. Any pātai, please contact the Practice Support Team.
The Pinnacle Practice Portal will be rolled out to all Pinnacle practices, following a successful pilot with seven nominated practices.
This new platform has been developed in response to your feedback. It is part of our ongoing commitment to support practices with tools that offer transparency, ease of access, and streamlined communication.
The Pinnacle Practice Portal is a secure, centralised platform designed to help Pinnacle practices with the following.
The three-week pilot generated great feedback from participating practices.
We have incorporated valuable feedback and made enhancements to ensure a smooth experience for all practices.
A huge thank you to everyone who contributed to the pilot’s success. We are excited to extend this platform to the wider network and welcome your ongoing feedback.
Practice systems support team
practice.support@pinnacle.health.nz
07 838 5983
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