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In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector. 

Use the search box and filters to help find what you're looking for or view all COVID-19 resources

Can't find what you need? Try searching in programmes.

 

Quality Improvement Programme (QIP)
Published: 05/06/2025 | 21 files

The Quality Improvement Programme (QI Programme) launched 1 July 2024. The programme will be rolled out over three years, with year one focusing on building Quality Improvement capability in general practice.

View resource | Download files
Patient experience survey (PES)
Published: 04/06/2025 | 7 links | Website

The quarterly patient experience survey (PES) is the biggest health survey in New Zealand and is a great way of getting feedback from patients. Read all the need-to-know information about successfully running the survey here.

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Quality plan - Cervical screening
Published: 19/06/2024 | 5 files | 5 links | Document

The national screening programme for cervical screening has been one of the most successful programmes in the world to reduce the incidence and death from cervical cancer. Since the programme has begun we've seen a steady decline in cervical cancer deaths - by about 60 per cent.

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RNZCGP quality framework
Published: 29/04/2024 | 2 links | Website

Foundation Standard and Cornerstone® are developed by the Royal New Zealand College of General Practitioners. They include a variety of quality assurance and improvement goals relating to minimum patient safety and legal requirements, supporting New Zealand general practitioners and their teams.

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Quality plan - Cardiovascular risk assessment
Published: 08/06/2023 | 3 links | Website

Cardiovascular disease (CVD) is the leading cause of mortality in New Zealand.

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Consumer voice
Published: 22/07/2022 | 4 links | Website

A core principle of good health service design is to work with patients as equal partners in their health care and enabling them to contribute to service developments with practice teams.

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Quality plan - Brief advice for smokers
Published: 22/06/2021 | 7 files | 4 links | Document

Being smokefree is still one of the biggest positive changes a person can make for their health. We know for every 40 smokers offered brief advice one person will quit.

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Quality plan - DARs and HbA1c
Published: 22/06/2021 | 2 files | 1 link | Document

There are almost a quarter of a million people in New Zealand diagnosed with diabetes and another 100,000 who have it but don't know.

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Quality plan 2023-2024
Published: 22/06/2021 | 2 files | 7 links | Document

This year there is an overall focus on equity through the plan for general practice. As we move towards a different way of measuring quality, we have made the decision to roll over the 2021-2022 goals over for the next 12 months. In addition we are making a small change to ensure there is a small amount of funding regularly going to practices to support quality activities.

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Quality plan - Patient portal
Published: 22/06/2021 | 1 file | 3 links | Document | Website

A patient portal is a secure online website for patients to access their health information and interact with their general practice team. Portal use encourages patient empowerment and self-management.

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Taranaki
47 Molesworth Street
New Plymouth 4310
+64 6 759 4364
Tairāwhiti
Level 1
295-299 Gladstone Road (entrance via Cobden Street)
Gisborne 4010
PO Box 1188
Gisborne 4040
06 863 2661
Lakes
Level 1
95 Te Heuheu Street
Taupō 3330
PO Box 1716
Taupō 3351
+64 7 376 0060
Waikato
Norris Ward McKinnon House
Level 3
711 Victoria Street
Hamilton 3204
PO Box 983
Hamilton 3240
+64 7 839 2888
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Copyright © 2025 Pinnacle Incorporated
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Copyright © 2025 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard