The quarterly patient experience survey (PES) is the biggest health survey in New Zealand and is a great way of getting feedback from patients. Read all the need-to-know information about successfully running the survey here.

The Quality Improvement Programme (QI Programme) launched 1 July 2024. The programme will be rolled out over three years, with year one focusing on building Quality Improvement capability in general practice.

Foundation Standard and Cornerstone® are developed by the Royal New Zealand College of General Practitioners. They include a variety of quality assurance and improvement goals relating to minimum patient safety and legal requirements, supporting New Zealand general practitioners and their teams.

A core principle of good health service design is to work with patients as equal partners in their health care and enabling them to contribute to service developments with practice teams.

This manual has been created as a resource for general practices to aid in the delivery of effective smoking cessation services. The resource will help you evaluate your current practice and identify any changes that could be made to improve your smoking cessation service and ultimately reduce the number of smokers at your practice.