Wellbeing in general practice

EAP Services is Aotearoa New Zealand’s leading employee assistance programme provider, committed to supporting organisations to enhance the wellbeing and performance of their staff. EAP is a well-respected organisation, providing counselling and advice to employees either by face-to-face, phone or virtual e-counselling.

Under the Pinnacle agreement with EAP Services, all practice staff in Pinnacle practices are entitled to up to three FREE one-hour sessions, per issue, with a counsellor. This can be for a work related issue or a personal situation. All practice staff are eligible for this benefit regardless of their position or tenure. 

The service is confidential and available 24 hours a day, 7 days per week. Pinnacle will not be informed of your contact with EAP.

To access the service, call 0800 327 669 or visit the website. 

RESOURCE: Sleep, fatigue and burnout recording

EAP has shared a recording (linked below) exploring the effects of sleep deprivation on the body. It delves into the intricate structure of sleep itself while uncovering the causes of fatigue and burn out and how to manage it. 

RESOURCE: Understanding anxiety webinar recording

EAP has created a resource (linked below) containing a recording of their understanding anxiety webinar held during Mental Health Awareness Week, a copy of the presentation, an opportunity for feedback and follow-up resources. 

RESOURCE: Supporting your natural resilience following an act of violence

Good4Work is a free online workplace wellbeing tool. It is for small-medium sized workplaces, and any business getting started with workplace wellbeing. It is designed to be used by anyone who understands their workplace’s environment, structure and practices, and can make a difference.

Good4Work’s step-by-step process helps you complete actions to change your workplace environment and culture. It focuses on four areas: the way we work, the place we work, the way we connect, and the way we lead.

WorkSafe is New Zealand’s primary workplace health and safety regulator. More than 500 staff based across New Zealand are working to lift health and safety performance, supporting New Zealanders to return home from work healthy and safe.

The Medical Assurance Society New Zealand (MAS) provides web-based business support tailored to general practice. This service is called HealthyPractice and is available 24/7. 

MAS provides subscribers with unlimited access to resources to assist with:

• assisting practices in meeting Foundation and Cornerstone standards
• A-Z of HR and employment including staff training and guidance in HR and employment issues
• legal, risk and financial management
• customised content for practice owners including business models and template practice agreements.
  

Pinnacle general practices are eligible for a 50 per cent subsidy on the HealthyPractice® subscription - to claim submit your invoice to Pinnacle. Please contact the practice systems support team for more information.

Experienced MAS HealthyPractice® advisers are available during normal business hours by email at business@mas.co.nz or phone 0800 800 627.

MAS also provides training to all practices at no cost, except for their travel and recovery costs.

Visit the website or contact Chris Wills, business adviser at MAS by calling 04 494 5457, 027 435 4711 or email chris.wills@mas.co.nz.