Employee Assistance Programme (EAP) is a well respected organisation, providing counselling and advice to employees either face-to-face, over the phone or through e-counselling.

Developing a pandemic plan will ensure a general practice is well equipped to manage the next pandemic. The plan will provide detail about how the practice will operate before, during and after a pandemic.

A well-prepared emergency and business continuity plan will allow you to have a range of responses in place to be activated when needed.

The Children's Act came into effect on 1 July 2015. Learn what is in a worker safety check, download resources to help with this and learn more about our police vetting service.

Pinnacle has adopted an explicit position against anti-vaccination messages within its contracted providers, as outlined in the internal policy for Pinnacle employed/contracted clinicians.

Helen Parker, Pinnacle chief executive, has interesting conversations with people around the network and her Pin Pods podcast is designed to share these conversations. In this chat with Wendy Harris, non-GP owner and business manager of Cambridge Medical Centre, Wendy discusses her non-GP journey into ownership and the benefits she thinks it's brought to the practice.

In 2020 we offered a a tailor-made learning programme for Pinnacle practice managers and lead administrators.

Tools and advice from across government to save you time and help make your business a success

Please always use the helpdesk when contacting BPAC. This allows your job to be properly tracked and resolved.

The Medical Assurance Society New Zealand (MAS) provides web-based business support tailored to general practice. This service is called HealthyPractice® and is available 24/7.