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In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector. 

Use the search box and filters to help find what you're looking for.

Can't find what you need? Try searching in programmes.

 

Webinar recording: Introducing the physician associate (PA) role
Published: 21/07/2025 | 1 file | Video

Watch the recording from this Pinnacle hosted informative webinar designed specifically for general practices interested in learning more about the emerging role of Physician Associates (PAs) in New Zealand.

View resource | Download files
Including a primary care/medical centre assistant in your practice team
Published: 18/07/2025 | 3 files | 3 links | Document | Video | Website

Pinnacle is excited to be supporting the uptake of this online course and the valuable contribution the PCA/MCA role is making as part of the extended general practice team, in the care of their patients and whānau.

View resource | Download files
Practice nurse information webinar series 2025
Published: 17/07/2025 | Video

This webinar series is for Pinnacle practice nurses new to practice nursing. The series covers some of the services and functions of Pinnacle Midlands Health Network; core aspects of the practice nurse role and other multi-disciplinary roles connected to general practice.

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Strengthening practice management through external mentoring programmes
Published: 17/07/2025 | Website

Mentoring is a great tool to support new practice managers, especially those new to healthcare, as they find their feet. We've identified existing mentoring programmes that may be accessible to practice managers, with a focus on structured, one-on-one mentorship models.

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Pinnacle nurse lead team
Published: 01/07/2025 | 1 file | Website

We have three full-time and two part-time staff in the nurse lead space across the Pinnacle network. They work as a team to support over 450 nurses (Waikato, Lakes, Taranaki, Tairāwhiti) with a key focus on growing and supporting our nursing kaimahi (staff).

View resource | Download files
Rural health and the Regional Rural Advisory Group
Published: 24/06/2025 | 1 file | 2 links | Website

Pinnacle’s Regional Rural Advisory Group (RRAG) brings the voice of rural teams, GPs, nurse practitioners into the governance of resources specifically provided to help address the needs of our rural communities.

View resource | Download files
Pinnacle Practice Services: Workforce and development manager roles
Published: 23/04/2025

From support with new role implementation such as primary care assistants (PCAs) to mapping and redesign of current processes such as repeat prescribing processes, your local Pinnacle development manager can support your changing practice needs.

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Developing new roles in general practice
Published: 09/09/2024 | 1 link | Document

By developing new roles, we are able to re-allocate tasks that might otherwise be done by GPs and nursing staff. This can help patients to receive care in a timely fashion, from the right person first, while freeing up time for clinical staff to do what they’ve been trained for.

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Regional Pinnacle practice management hui
Published: 09/09/2024

Regional Pinnacle practice management hui (meetings) are open to those managing general practices, usually the practice managers, businesses managers and CEOs. Admin leads may also be interested in these hui.

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Wellbeing in general practice
Published: 08/05/2024 | 5 links | Document | Website

General practice is under enormous pressure, which can take a toll on employee health and wellbeing. This page includes information about available support and resources.

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Taranaki
47 Molesworth Street
New Plymouth 4310
+64 6 759 4364
Tairāwhiti
Level 1
295-299 Gladstone Road (entrance via Cobden Street)
Gisborne 4010
PO Box 1188
Gisborne 4040
06 863 2661
Lakes
Level 1
95 Te Heuheu Street
Taupō 3330
PO Box 1716
Taupō 3351
+64 7 376 0060
Waikato
Norris Ward McKinnon House
Level 3
711 Victoria Street
Hamilton 3204
PO Box 983
Hamilton 3240
+64 7 839 2888
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Copyright © 2026 Pinnacle Incorporated
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Copyright © 2026 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard