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In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector. 

Use the search box and filters to help find what you're looking for or view all COVID-19 resources

Can't find what you need? Try searching in programmes.

 

Network performance Power BI dashboard
Published: 01/04/2025

We’ve enhanced the network performance dashboard in Power BI to better support how practices work. These updates were co-designed with practices, and refined through user acceptance testing, to ensure they reflect real practice needs. They bring a clearer view of your data into one place, helping reduce the need to build separate queries.

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Non-indici service utilisation data/clinical event export
Published: 26/03/2025 | 5 files | Document

This export includes the service utilisation and clinical event data. This data is a requirement of the PHO agreement and is used for a small number of practices to populate their quality reporting data.

View resource | Download files
Annual Performance Report 2023–2024
Published: 12/11/2024

The annual performance report reflects on the progress of our strategic goals and performance against key system level and organisational measures, and profiles some of the accomplishments, highlights, challenges and milestones during the year. 

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Healthlink/PHO folder report guides
Published: 17/07/2024 | 6 files | Document

Pinnacle delivers a number of reports into practice Healthlink folders (Medtech) or PHO folders (indici). Guides have been developed for some of these to help you locate the report in your Healthlink / PHO folder and to ensure the correct person in your practice receives it.

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Power BI dashboards
Published: 06/06/2024 | 4 files | 4 links

The Power BI dashboards are designed to give you clinically useful information that will help you to improve the care of your patients. Our clinical dashboard programme aims to provide focussed data visualisations of your own practice information. The dashboards will give you practical outcomes for individual patients and populations, and in particular support pro-equity activity.

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Pinnacle workforce survey reports 2023
Published: 05/12/2023 | 11 files | Document

Read the The Pinnacle General Practice Workforce Survey 2023 and Workforce Report 2023:
Results from the 2023 workforce survey of Nurses and Practice Centre Assistants (PCA).

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Annual Performance Report 2022–2023
Published: 14/11/2023 | 1 file | Document

This annual performance report provides an overview of some of Pinnacle's key highlights, challenges and milestones during the 2022-2023 year.

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Annual Performance Report 2021–2022
Published: 10/11/2022

This annual performance report is a comprehensive summary of the highlights, challenges, milestones and discoveries experienced by Pinnacle during the 2021-2022 year.

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PHO query message communication in indici
Published: 20/06/2022 | 1 file | Document

A guide to using PHO reports to communicate with patients in bulk.

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Copyright © 2025 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard