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In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector. 

Use the search box and filters to help find what you're looking for or view all COVID-19 resources

Can't find what you need? Try searching in programmes.

 

AI tools in general practice guidance
Published: 29/04/2025 | 7 files | 1 link | Document

There is significant interest by general practice in using AI tools to reduce the amount of time GPs and other practitioners spend on writing up consultations. The following guidance is designed to support AI use in practice.

View resource | Download files
Patient experience survey (PES)
Published: 29/01/2025 | 8 links | Website

The quarterly patient experience survey (PES) is the biggest health survey in New Zealand and is a great way of getting feedback from patients. Read all the need-to-know information about successfully running the survey here.

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indici claiming
Published: 27/11/2024 | 2 links | Website

With the change to indici claiming for some services, the eligibililty criteria is automated wherever possible. Find out how to adding the patient’s domicile DHB to their enrolment page to ensure they are recognised as eligible.

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One point lessons: Advanced forms
Published: 30/09/2024 | 2 files | Document

One point lessons: Advanced forms.

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Cyber security considerations
Published: 10/09/2024 | 4 links | Website

Created by CERT NZ, Own Your Online is part of the New Zealand government's work to raise understanding of cyber security issues for individuals and businesses.

Find out how you can get help if you’ve been affected by an online scam or incident, why being safe online is so important, and how you can keep your business secure online.

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Virtual care
Published: 21/06/2024 | 5 files | 1 link | Document | Website

Advice and resources to assist you in offering virtual care.

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Introducing Practice Plus: virtual health delivery
Published: 30/05/2024

Practice Plus is a virtual telehealth services established by Tū Ora Compass and Pinnacle specifically designed to complement rather than to compete with your own practice.

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ICCT updated claims instructions (MedTech)
Published: 16/11/2023 | 2 files | Document

Claiming instructions OPLs. Please contact the practice systems support team if you need a copy of the Advanced Form.

View resource | Download files
Patient portal
Published: 26/06/2023 | 1 link | Website

A patient portal is a secure website which can receive and store patients' health information. The information, for example treatments received or medications, is uploaded via your PMS. It then allows other health providers or patients, depending on which tool is being used, to view a summary of the patient's health record.

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Telemonitoring in general practice
Published: 20/09/2022 | 1 file | Document

As the prevalence of chronic illness continues to increase with our aging population, remote home telehealth monitoring is emerging as a possible means of delivering care in a more cost effective and patient-centred way, while overcoming problems of inaccessibility

View resource | Download files
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Copyright © 2025 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard