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In this resource library we share documents, presentations, forms, videos and useful links from Pinnacle and the wider sector. 

Use the search box and filters to help find what you're looking for.

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Wellbeing in general practice
Published: 08/05/2024 | 5 links | Document | Website

General practice is under enormous pressure, which can take a toll on employee health and wellbeing. This page includes information about available support and resources.

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Te Whatu Ora Waikato FSA wait times for service groups
Published: 28/09/2022 | 1 link | Website

Waikato DHB has made a report available to PHOs illustrating the average wait times (in days) for first specialist appointments (FSA) in secondary care. Please note this is an average across all priority groups. This report will be updated monthly by Waikato DHB.

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Rauawaawa Kaumātua Charitable Trust health and wellbeing services
Published: 09/02/2022 | 1 file | 1 link | Website

Based in Waikato, the programmes offered by Rauawaawa health services are catered and driven by Kaumātua for Kaumātua. A wide range of FREE services offered exclusively to Kaumātua ensures a safe environment on site and in the community and reflect the complex needs of Kaumātua.

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COVID-19 vaccine-associated myocarditis and pericarditis
Published: 16/12/2021 | 1 file

The COVID-19 Vaccine Immunisation Programme is working to strengthen the system-level approach to ensure the best possible outcomes for the population should they experience this adverse event. The Ministry of Health need to ensure consumers are well informed of this rare side effect and know when to seek help, and that the health system is poised to diagnose and clinically manage consumers with this condition appropriately.

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Best Start Pregnancy Kōwae (modules)
Published: 30/05/2025 | 2 files | 3 links | Website

Best Start Pregnancy Kōwae are a suite of best practice based assessment modules designed to improve quality care throughout the pregnancy journey and is designed to support consistent, comprehensive, and quality care by promoting enquiry, management, and referral to support services. The modules are designed with a pro-equity approach for Māori hapū māmā and pēpī Māori.

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PHO query message communication in indici
Published: 20/06/2022 | 1 file | Document

A guide to using PHO reports to communicate with patients in bulk.

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GP guide: Referral to TDHB developmental paediatrics
Published: 03/06/2021 | Document

The paediatric department at Taranaki Base Hospital has written guidelines for referrals when there are concerns with children's development. The guidance will help make sure the correct children are referred to the hospital and also highlights other services or routes for referrals if there are concerns.

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indici claiming
Published: 27/11/2024 | 2 links | Website

With the change to indici claiming for some services, the eligibililty criteria is automated wherever possible. Find out how to adding the patient’s domicile DHB to their enrolment page to ensure they are recognised as eligible.

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National Bowel Screening Programme
Published: 17/11/2025 | 4 files | 1 link | Presentation | Video | Website

National Bowel Screening Programme resources including the clinical Zoom recording and quick reference guide for primary healthcare teams.

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Patient experience survey (PES)
Published: 31/03/2026 | 7 links | Website

The quarterly patient experience survey (PES) is the biggest health survey in New Zealand and is a great way of getting feedback from patients. Read all the need-to-know information about successfully running the survey here.

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Taranaki
47 Molesworth Street
New Plymouth 4310
+64 6 759 4364
Tairāwhiti
Level 1
295-299 Gladstone Road (entrance via Cobden Street)
Gisborne 4010
PO Box 1188
Gisborne 4040
06 863 2661
Lakes
Level 1
95 Te Heuheu Street
Taupō 3330
PO Box 1716
Taupō 3351
+64 7 376 0060
Waikato
Norris Ward McKinnon House
Level 3
711 Victoria Street
Hamilton 3204
PO Box 983
Hamilton 3240
+64 7 839 2888
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Copyright © 2026 Pinnacle Incorporated
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Copyright © 2026 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard